Refund policy

All purchases made through the CAPELLA APPAREL website or marketplace platforms are eligible for store credit or a refund, minus a 15% restocking fee, provided the item(s) being returned are not damaged, used, or altered. Returns must be initiated within 30 days from the date of delivery.

In addition, any shipping charges originally paid are non-refundable unless you received damaged, defective, or incorrect item(s). For approved returns, return shipping is free. Once the returned item(s) are received and inspected, the refund or credit will be processed within 7 business days.